# How can I contact support?

### As of May 29th 2025, our primary support channel is through our <mark style="color:purple;">Discord</mark> server through our #support-tickets channel. Join us [<mark style="color:orange;">here</mark>](https://discord.gg/karrierone).

You may contact us through many different forms of communication platforms which can be found on our [<mark style="color:orange;">Welcome</mark>](https://faq.karrier.one/introduction/welcome#communication-platforms) section. However if you would like to contact support there are two main ways to chat with support.

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The first method is to use our support ticketing system. [Click here to access Online Support Ticketing System.](https://support.helpdesk.karrier.one)&#x20;

*Select one of the different categories for your support requirements.*&#x20;

<figure><img src="https://4153257175-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNIYSb5m2VqnLnzUFVtt7%2Fuploads%2FX7JUJXG6kWQmAT2tSGxb%2FScreenshot%202024-10-18%20at%2012.57.01%E2%80%AFPM.png?alt=media&#x26;token=6e74bcf6-b6c1-44fb-a60f-b3fed1270c48" alt=""><figcaption><p>Click on the appropriate support help you require</p></figcaption></figure>

Optionally you can also email <support@karrier.one> to submit a ticket!

The second method is to use our discord support response, however this method cannot be used for urgent matters, bug issues, or billing issues. Please use the first method when possible for majority of queries.&#x20;

*You can submit a ticket through our "Support Tickets" channel.*

<figure><img src="https://4153257175-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNIYSb5m2VqnLnzUFVtt7%2Fuploads%2FmNBJsFGCrqlQmH1FAJFc%2Fimage.png?alt=media&#x26;token=bc97d8ae-f760-4f27-be62-1ced1045d95b" alt="Discord support ticket message"><figcaption><p>Karrier One Support Bot</p></figcaption></figure>