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Karrier One FAQ
Karrier One FAQ
Karrier One FAQ
  • Welcome
  • Introduction
    • Karrier One
      • Network summary
      • Centralized vs Decentralized telecom
      • Why do we use blockchain?
      • Karrier One & Competitors
      • Remote community solutions
      • Data Protection
  • Token FAQ
    • Blockchain
      • Selection of blockchain
      • Use of smart contracts
      • Building on Karrier One
    • Tokenomics
      • The KONE DAO
      • What is the KONE token?
      • How will KONE be used on the network?
      • Token distribution
      • Inflationary metrics
      • Your KONE Wallet
  • Network FAQ
    • Node Information
      • What is a Foundational Node?
      • What is a Gatekeeper Node?
      • What is an Operator Node?
      • How are rewards distributed?
      • Quality of Nodes
    • KNS / Digital Identity
    • Users on the Network
    • Spectrum & Band 53
  • Support
    • How can I contact support?
    • How can I purchase KONE?
    • Keeping your Crypto Secure
    • Karrier One Radios
      • Are radios refundable?
      • What radios are available for purchase?
      • Radio installation
      • Which regions are available for deployment?
      • How do I optimize my radio's performance and earn rewards?
  • Developers
    • Karrier One API
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  1. Support

How can I contact support?

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Last updated 6 months ago

You may contact us through many different forms of communication platforms which can be found on our section. However if you would like to contact support there are two main ways to chat with support. The first method is to use our support ticketing system.

Select one of the different categories for your support requirements.

Optionally you can also email to submit a ticket!

The second method is to use our discord support response, however this method cannot be used for urgent matters, bug issues, or billing issues. Please use the first method when possible for majority of queries.

You can submit a ticket through our "Support Tickets" channel.

Click here to access Online Support Ticketing System.
support@karrier.one
Click on the appropriate support help you require
Karrier One Support Bot
Discord support ticket message
Welcome